F.A.Q.

Pre-sale questions: What types of payment do you accept? We accept PayPal, Visa, MasterCard, American Express, Discover/Novus, Online Checks, Webmoney, and Wire transfer. (Some methods available only per request to our support department.) Is there a minimum contract period? The only minimum periods for each account are the minimum periods for which each account type […]

More...

Knowledge Base

Knowledge Base — an online database of technical articles divided into categories, with the possibility of finding relevant articles by keyword. GO TO THE KNOWLEDGE BASE Additional sources of help: Control Panel (CPanel) Video Tutorials (Youtube) Frequently Asked Questions FAQ Control Panel (CPanel) Documentation Website development and hosting articles    

More...

Technical Video Tutorials

CPanel Control Panel Tutorials Changing the look and feel of cPanel Change your contact information How To Log In To cPanel Subdomains creation and management Addon Domains creation and management DNS Records MySQL databases creation and management Change Password for your account Password Protect a certain part of your site Prevent other websites from directly […]

More...

Terms of Service

Content All services provided may be used for lawful purposes only. Transmission, storage, or presentation of any information, data or material in violation of any United States Federal, State or City law is prohibited. This includes, but is not limited to: copyrighted material, material we judge to be threatening or obscene, or material protected by […]

More...

VPS Support Options

Monthly VPS price includes only «Basic Management». Basic Management includes initial operation system installation (CentOS, Ubuntu etc.), and initial control panel installation (HyperVM/Kloxo, CPanel/WHM, ISPmanager etc).   For additional payment ($25 per issue, not longer then 1 hour of work) we can offer Advanced Technical Help of our system administrators to manage customer’s VPS server. […]

More...

Technical Support

Please read our sections knowledge base, FAQ and Control Panel (CPanel) Video Tutorials , you will find quick answers for most of your questions.   Choose the most convenient way to contact us:   Help Desk System: Administrative questions, domain registrations/renewals billing, payment, accounting Technical issues and errors on the site   E-mail: Sales/Billing, Domain […]

More...