F.A.Q.

Pre-sale questions: What types of payment do you accept? We accept PayPal, Visa, MasterCard, American Express, Discover/Novus, Online Checks, Webmoney, and Wire transfer. (Some methods available only per request to our support department.) Is there a minimum contract period? The only minimum periods for each account are the minimum periods for which each account type […]

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Knowledge Base

Knowledge Base – an online database of technical articles divided into categories, with the possibility of finding relevant articles by keyword. GO TO THE KNOWLEDGE BASE Additional sources of help: Control Panel (CPanel) Video Tutorials (Youtube) Frequently Asked Questions FAQ Control Panel (CPanel) Documentation Website development and hosting articles    

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Technical Video Tutorials

CPanel Control Panel Tutorials Changing the look and feel of cPanel Change your contact information How To Log In To cPanel Subdomains creation and management Addon Domains creation and management DNS Records MySQL databases creation and management Change Password for your account Password Protect a certain part of your site Prevent other websites from directly […]

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Terms of Service

Upon signing up for and/or using IPS Inc. (dba on this website as Avahost.net), hereinafter AVAhost, services, all customers agree to comply with AVAhost’s Terms of Use. The spirit of this policy is to ensure our customers are using AVAhost’ services with due regard to the rights of other Internet users and in conformity with […]

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VPS Support Options

Monthly VPS price includes only “Basic Management”. Basic Management includes initial operation system installation (CentOS, Ubuntu etc.), and initial control panel installation (HyperVM/Kloxo, CPanel/WHM, ISPmanager etc).   For additional payment ($25 per issue, not longer then 1 hour of work) we can offer Advanced Technical Help of our system administrators to manage customer’s VPS server. […]

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Technical Support

Please read our sections knowledge base, FAQ and Control Panel (CPanel) Video Tutorials , you will find quick answers for most of your questions. Choose the most convenient way to contact us: Help Desk System: Technical issues and errors on the site Billing, payment questions Domain renewals     Note: If you have sent an […]

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